No. you don’t need to open to use MAI Xtra. You can directly register with mobile phone number after downloading MAI Xtra.
No, it is free of charge to use MAI Xtra. Just download the app then register and use it. It is totally free.
Everyone can reach out to us via
when you need help.
There are 2 account levels in MAI Xtra. Level 1 & 2 and they are different daily transaction rate.
Low KYC account is the account that customers do not register their detail information and not upload the NRC yet.
Full KYC account is the account that have been verified by verifying all the needed identity or personal information. Maximum daily transaction amount is 5,000,000 MMK.
Go to 'Profile' then click on “Profile Detail”. And click “Upload Full KYC Account”.
After that make the below simple steps:
No, you can’t login MAI Xtra on two devices. If you are login with another device, the first login device will be session expired and need to login back with OTP code and passcode.
No, it can’t. One mobile number can be registered for one MAI Xtra account.
(For security reasons, when you login to a new device, you will automatically be logged out of your old device. Only one device can be logged in at any given time.)
Yes, but you need to request to call center and need to provide strong reason. One thing is you need to change for your Sky Smile member register mobile number, co-branded card mobile number and MAI Xtra mobile number at the same time.
Please immediate contact to call center and ask to lock your MAI Xtra account.